> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mago.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# Credits plans modes

# Credits, Plans & Modes

[← Projects, Shots & Renders](/guide/projects-shots-renders) · [User Guide](/guide/overview) · [Next: Render Video workspace →](/guide/workspaces/render-video)

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## Credits

Credits are the unit of cost in Mago. Every render in **Credits mode** consumes credits. The exact cost depends on the model and the settings.

**What increases credit cost:**

* Higher resolution (longest side).
* More steps (inference depth).
* More frames in the render range.
* Higher frame rate (60 fps costs more than 24 fps for the same duration — more frames).
* Larger context size and overlap for chunked renders.
* ControlNet usage and higher ControlNet resolution.

> **💡 Tip** — The Generate button always shows the credit cost *before* you submit. Adjust settings to fit your budget.

> **🎉 Promotional discount** — Mago native video models (Transform, Style Transfer, Character, Inpaint, Masking, Creative Upscaler, Upscaler) currently have a **30% price discount** applied automatically. Closed-source models (Kling, Seedance, Happy Horse) and image models are not affected. The displayed credit cost already reflects the discount.

## Credits mode

The default mode. Each render consumes credits from your balance. Maximum frames per render are higher than in Relaxed mode. Available on every plan.

## Relaxed mode

Render without consuming credits, subject to plan limits. Useful for experimentation, learning, or low-stakes work.

| Plan       | Simultaneous renders (Relaxed) | Max frames per render (Relaxed) |
| ---------- | ------------------------------ | ------------------------------- |
| Free       | Not available                  | Not available                   |
| Pro        | 2                              | 200                             |
| Studio     | 3                              | 300                             |
| Enterprise | Custom                         | Custom                          |

Relaxed mode is restricted to **Mago models**:

* Mago Transform · Mago Style Transfer · Mago Character · Mago Inpaint
* Mago Masking · Mago Creative Upscaler · Mago Upscaler

> **⚠️ Warning** — Closed-source models (Kling, Seedance, Happy Horse) and image models *always* consume credits, even in Relaxed mode.

## Plans

| Plan       | Price (monthly) | Monthly credits | Relaxed             | Support                         |
| ---------- | --------------- | --------------- | ------------------- | ------------------------------- |
| Free       | EUR 0           | —               | —                   | Self-serve                      |
| Pro        | EUR 35          | 15,000          | 2 simul, 200 frames | Self-serve                      |
| Studio     | EUR 150         | 40,000          | 3 simul, 300 frames | Dedicated channel               |
| Enterprise | Custom          | Custom          | Custom              | Dedicated, custom models, infra |

Switch plans via **Pricing** in the top bar. Monthly and yearly billing are available; yearly typically includes a \~20% discount.

## Credit packs

One-time top-ups for users who want to add to a plan, or buy credits without a subscription. Larger packs have a steeper per-credit discount.

| Pack           | Price  | Approximate output                                            |
| -------------- | ------ | ------------------------------------------------------------- |
| 10,000 credits | EUR 10 | \~11 videos (5 s, 720p, 24 fps, mago models), or \~142 images |
| 30,000 credits | EUR 28 | \~34 videos, or \~428 images                                  |
| 90,000 credits | EUR 77 | \~103 videos, or \~1,285 images                               |

## The queue

Renders submitted in Relaxed mode or during GPU saturation wait in a queue. The top-bar counter shows in-progress, waiting, and recently completed renders.

| State       | Color     | Meaning                                                                                     |
| ----------- | --------- | ------------------------------------------------------------------------------------------- |
| In Progress | 🟡 Yellow | Being processed. A countdown shows estimated time (can be inaccurate — some finish faster). |
| Waiting     | ⚪ White   | Queued. Common in Relaxed mode or peak load.                                                |
| Done        | 🟢 Green  | Finished. Track appears in the shot timeline.                                               |
| Failed      | 🔴 Red    | Did not complete. Refund available if it took unusually long.                               |

Each queue entry shows project, shot, render name, duration, frame range, and credit cost. Click an entry to navigate to that render.

> **⚠️ Refunds** — Renders that take multiple hours almost always indicate an error. Contact support to request cancellation, refund, and re-rendering. See [Troubleshooting → render time](/guide/troubleshooting#render-time-issues).

<img src="https://mintcdn.com/mago/oXMZB2dFGP4Gkdvd/assets/screenshots/misc/queue-expanded.png?fit=max&auto=format&n=oXMZB2dFGP4Gkdvd&q=85&s=a453098831154943b733705798fdd730" alt="Expanded queue showing in-progress / waiting / done states." width="1680" height="958" data-path="assets/screenshots/misc/queue-expanded.png" />

## Billing & payments

* Payments are processed by **Stripe**.
* Cancel anytime.
* Supported methods: Visa, Mastercard, UnionPay, and other major cards.
* Billing history and invoices: click your profile icon (top-right) → **Billing info**.

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[← Projects, Shots & Renders](/guide/projects-shots-renders) · [User Guide](/guide/overview) · [Next: Render Video workspace →](/guide/workspaces/render-video)